Please use the contact form below to reach us. If you have any questions or need further assistance, we're here to help.

<p>Please use the contact form below to reach us. If you have any questions or need further assistance, we&apos;re here to help.</p><div class="responsive-iframe-container"><iframe src="https://contact.gorgias.help/embed/forms/afg61s16" scrolling="yes" data-gorgias-iframe-contact-form></iframe></div><script defer src="https://contact.gorgias.help/api/contact-forms/loader.js?v=2" data-gorgias-loader-contact-form></script><style>
    .responsive-iframe-container {
        position: relative;
        overflow: hidden;
        width: 100%;
        padding-top: 180%; /* Adjusted aspect ratio for wider screens */
    }
    .responsive-iframe-container iframe {
        position: absolute;
        top: 0;
        left: 0;
        width: 100%;
        height: 100%;
        border: none; /* Remove the border */
    }

    /* Adjustments for mobile devices */
    @media (max-width: 768px) {
        .responsive-iframe-container {
            padding-top: 330%; /* Increase padding-top for mobile devices to make the iframe taller */
        }
    }
</style>

I want to see whether my order has been completed on the website.

We accept changes or cancellations with refunds. If you received incorrect, damaged, or missing items in your order, we will make the necessary adjustment immediately.

<p>We accept changes or cancellations with refunds. If you received incorrect, damaged, or missing items in your order, we will make the necessary adjustment immediately.</p><div class="responsive-iframe-container"><iframe src="https://contact.gorgias.help/embed/forms/afg61s16" scrolling="yes" data-gorgias-iframe-contact-form></iframe></div><script defer src="https://contact.gorgias.help/api/contact-forms/loader.js?v=2" data-gorgias-loader-contact-form></script><style>
    .responsive-iframe-container {
        position: relative;
        overflow: hidden;
        width: 100%;
        padding-top: 180%; /* Adjusted aspect ratio for wider screens */
    }
    .responsive-iframe-container iframe {
        position: absolute;
        top: 0;
        left: 0;
        width: 100%;
        height: 100%;
        border: none; /* Remove the border */
    }

    /* Adjustments for mobile devices */
    @media (max-width: 768px) {
        .responsive-iframe-container {
            padding-top: 330%; /* Increase padding-top for mobile devices to make the iframe taller */
        }
    }
</style>

I want to change or cancel my order.

Vianté

Explore our Orders & Order Follow-up section for seamless management of your purchases. This dedicated space allows you to effortlessly track your orders from the moment they're placed until they arrive at your doorstep.

Orders & Follow-up

KET-10 Product Manual

KET-100B Product Manual

KET-100/100B/100MB Product Manual

Ceramic Set Product Manual

Iced Tea Brewer Product Manual

Vianté Product Manuals

KET-100 Vianté Hot Tea Maker Electric Glass Kettle

KET-10 Vianté Electric Glass Tea Kettle

KET-100 Keep Warm Feature

Iced Tea Brewer

Vianté Product Videos

My machine was broken when I opened the package, can I get a replacement?

Warranty & Extended Warranty

Can I return my order?

My order was canceled, when will I receive a refund?

Returns, Refunds & Warranty