Vianté

<p>If your order has been canceled and you&apos;re awaiting a refund, we aim to process your request swiftly and efficiently. To initiate a refund, please contact our support chat and respond with &apos;Full refund.&apos; Once we receive your request, the refund process will begin immediately. The time frame for the refund to be reflected in your account depends on your original payment method and any involved third parties. While we work to expedite this process, please note that it may take several days for the refund to appear in your account. Rest assured, we are committed to ensuring that you receive your refund as promptly as possible and are here to assist you every step of the way. For any questions or further assistance, please use the contact form below to reach out to us.</p><div class="responsive-iframe-container"><iframe src="https://contact.gorgias.help/embed/forms/afg61s16" scrolling="yes" data-gorgias-iframe-contact-form></iframe></div><script defer src="https://contact.gorgias.help/api/contact-forms/loader.js?v=2" data-gorgias-loader-contact-form></script><style>
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<p>When you contact the support chat, please reply &#8220;Full refund&#8221; and within days you will receive the refund of the machine that you bought.</p>

My order was canceled, when will I receive a refund?

Returns, Refunds & Warranty

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KET-100B Product Manual

KET-100/100B/100MB Product Manual

Ceramic Set Product Manual

Iced Tea Brewer Product Manual

Vianté Product Manuals

KET-100 Vianté Hot Tea Maker Electric Glass Kettle

KET-10 Vianté Electric Glass Tea Kettle

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Iced Tea Brewer

Vianté Product Videos

My machine was broken when I opened the package, can I get a replacement?

Warranty & Extended Warranty

Can I return my order?

I want to see whether my order has been completed on the website.

I want to change or cancel my order.

Orders & Follow-up

My order was canceled, when will I receive a refund?Updated a year ago