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Returns, Refunds & Warranty

Visit our Returns & Refunds section for quick guidance on easy returns, exchanges, and refunds, ensuring a smooth and transparent shopping experience.

My machine was broken when I opened the package, can I get a replacement?

If you opened your package to find your machine damaged, we sincerely apologize for the inconvenience and are committed to resolving this issue promptly. We understand how important it is for you to receive your items in perfect condition, and we're

Warranty & Extended Warranty

Experience peace of mind with our one-year standard warranty on every machine, ensuring your purchase is protected against any manufacturing defects or malfunctions. For even greater assurance, we offer you the opportunity to double this protection.

Can I return my order?

In our commitment to customer satisfaction, we offer a flexible return policy for your orders. If you wish to change or cancel your order, or if you encounter issues like receiving incorrect, damaged, or missing items, we are here to assist. Please u

My order was canceled, when will I receive a refund?

If your order has been canceled and you're awaiting a refund, we aim to process your request swiftly and efficiently. To initiate a refund, please contact our support chat and respond with 'Full refund.' Once we receive your request, the refund proce